DELIVERY & RETURNS

DELIVERY:

  • We offer free delivery on orders over £150 for UK only.
  • We use Royal Mail 2nd class delivery and orders will be delivered by your local postman.
  • We dispatch all orders during weekdays (Monday – Friday) only.
  • *Orders placed before 1pm GMT will be dispatched same day.
  • *Orders placed after 1pm will be dispatched next working day.
  • *Order placed after 1pm on Friday or on bank holiday (Monday) will be dispatched next working day.

UK DELIVERY:

  • Royal Mail 2nd class takes 2-3 working days for mainland UK orders.
  • Royal Mail 2nd class takes 3-5 working days for the Scottish Highlands and Islands, Channel Islands, Scilly Islands and the Isle of Man, Isle of Wight.

INTERNATIONAL DELIVERY:

  • We offer International deliveries on an additional charge of £9.99 and aim to deliver your order within 7-10 working days.

RETURNS:

We aim to make your shopping experience with us as effortless as possible. In the event that you wish to return an item, we have a 7 days return policy.

The Company's approval and a returns number must be obtained before any goods are returned. The returns number must be quoted on return documentation.

Any goods correctly supplied but returned may incur a handling or restocking charge.

If you would like to arrange a return please email us info@lovingpetsproducts.co.uk